Terms of Purchase

General Purchase Agreement Rules

These terms of purchase constitute a legal and binding service agreement between all users who browse, register and place orders on our global eyewear e-commerce platform and the platform operator. All behaviors of users accessing the website, selecting products, submitting orders and completing payment shall be deemed as voluntary recognition and full compliance with all clauses of these purchase terms. These terms are applicable to all product sales, order transactions and service behaviors of the platform, covering all global user groups and all order transaction scenarios, forming a unified and standardized transaction rule system.
The purpose of formulating these purchase terms is to standardize the platform’s product sales behavior and users’ shopping and transaction behavior, clarify the rights, obligations and responsibility boundaries of both parties in the transaction process, and ensure that all online shopping transactions are carried out in an orderly, standardized and fair manner. All product prices, service rules, logistics specifications, after-sales policies and transaction processes of the platform are formulated on the basis of these purchase terms, and all shopping services provided by the platform shall comply with the specifications of these terms.
Users shall fully understand and recognize all clauses of these purchase terms before placing an order. After completing order payment, users shall confirm that they have read, understood and voluntarily accepted all term rules, and shall abide by the agreement rules in the subsequent transaction and after-sales process. The platform reserves the right to update and optimize these purchase terms according to business development and service iteration, and the updated terms will take effect automatically after being displayed on the official website, without separate notification to individual users.

Product Pricing and Settlement Rules

The platform implements a unified USD currency settlement standard for all products, and all product prices displayed on the website are based on US dollars as the only settlement currency. All displayed product prices are the final transaction prices of the product, including product production cost, material cost and processing cost, with no hidden fees, additional handling fees or service charges. The platform adheres to the principle of transparent pricing, and all price standards are open and unified to ensure consistent pricing for global users.
The platform implements a full-scale free shipping policy for all products, and all orders enjoy free worldwide shipping service. There is no minimum order amount limit for free shipping, no regional difference charging, and no additional logistics cost. All logistics and delivery expenses generated in the process of order outbound, transportation and terminal delivery are fully borne by the platform, and users only need to pay the displayed product unit price to complete the purchase.
All product prices are subject to the real-time display price on the official website at the time of order placement. The platform will adjust product prices appropriately according to market factors, new product updates and preferential activities, and all price adjustments will be subject to the official real-time display content. After the user successfully places and pays for the order, the order price will be fixed and will not be adjusted arbitrarily due to subsequent price changes, ensuring the fairness and stability of user transaction prices.

Order Submission and Validity Rules

Users can independently select products, match specifications, submit orders and complete payment through the official website platform. After the user submits the order, the system will temporarily lock the product inventory and order information. Only after the user completes the full payment successfully can the order be officially confirmed and enter the platform’s processing queue. Unpaid orders that are not completed within the valid time will be automatically cancelled by the system, and the inventory lock will be released to ensure the normal operation of the platform’s transaction system.
After the order is officially confirmed, the platform will process the order in strict accordance with the 1-3 working day processing standard, including product sorting, quality inspection, packaging and outbound delivery. Users shall ensure that the submitted order information is true, accurate and complete, including recipient information, delivery address and product customization parameters. If the order information error submitted by users leads to logistics delivery failure, product mismatch and other problems, the platform will follow up the processing according to the after-sales policy, and the relevant responsibilities shall be borne by the user for non-quality problems.
After the order is processed and delivered, the order logistics status will be updated in real time. Users can check the order progress through the personal center. The platform will complete the global delivery within the unified 6-12 working day standard. Users shall take the initiative to pay attention to the logistics information and sign for the goods in a timely manner after the goods arrive. For abnormal order problems caused by user reasons such as long-term unclaimed goods and wrong reserved address, the platform will handle them in accordance with standardized rules.

Product Use and User Obligations

After users purchase and receive platform products, they shall use and store the products in accordance with the conventional use specifications of eyewear products. For frame products, avoid long-term extrusion, high-temperature baking, man-made collision and random disassembly, so as to prevent frame deformation, damage and paint falling. For lens products, avoid scratching with hard objects and cleaning with inappropriate corrosive liquids, so as to maintain the clarity and service life of the lenses.
For custom prescription eyewear products, users shall confirm that the customized parameter information filled in is true and accurate before placing an order. The platform completes the customization production according to the user’s independently filled parameters. If the vision discomfort is caused by the user’s parameter filling error, it does not belong to the product quality problem, but users can still enjoy the platform’s 60-day free return service within the valid period. Users shall use customized optical products for personal daily vision correction and fashion matching, and shall not use them for illegal, improper commercial secondary sales and other behaviors.
Users shall abide by the platform’s transaction rules and network usage specifications in the process of shopping and use, shall not use the platform for illegal transactions, malicious order brushing, false return and other improper behaviors. For malicious abnormal order behaviors that damage the platform’s operational order, the platform has the right to cancel the order, refuse after-sales service and pursue the corresponding liability. Users shall ensure that all behaviors of using the platform services are compliant and legal, and maintain a good shopping transaction order.

Term Revision and Dispute Resolution

The platform reserves the exclusive right to revise, update and interpret these terms of purchase. With the development of platform business and the change of service mode, we will appropriately revise and optimize the terms content to adapt to the latest service operation needs. The revised terms will be displayed on the official website page in the form of public announcement, and will take effect automatically after publication, without the need for separate notification to each user. Users’ continued use of platform shopping services after the term update is deemed as recognition and acceptance of the revised terms.
In the process of order transaction and service use, if there is a transaction dispute between the user and the platform, both parties shall first resolve it through friendly consultation based on these purchase terms and platform official policies. The customer service team will actively coordinate and solve the problem according to the policy specifications and the actual situation of the order, and strive to reach a mutually acceptable solution for both parties.
All purchase transactions and service behaviors of the platform are based on standardized e-commerce service specifications and fair transaction principles. If the consultation fails to resolve the dispute, both parties can solve it through formal compliant channels. These terms of purchase are the final valid basis for solving platform transaction disputes, and all transaction behaviors are subject to the official published terms and real-time service rules of the platform. We will always adhere to the fair and just transaction principle to protect the legitimate rights and interests of both users and the platform.